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Privacy Policy

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.

All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site. When you make a payment at this web shop, you automatically agree with these terms and conditions.

PRICING:
Prices are in USD and are subject to change without notice. All orders are subject to price in effect at time order is placed. Prices do not include shipping and taxes.

ACCEPTANCE OF ORDER:
We reserve the right to refuse or cancel any order. In such event your sole recourse shall be the return of amounts paid by you related to such order (if any).

PAYMENT TERMS:
We accept payment by Paypal.

SHIPPING:
All shipments will be made via carrier of our choice, unless instructed in writing to use a specific carrier. Special crating and handling requests are subject to extra charge.

INTERNATIONAL CUSTOMERS:
All shipments will be made via carrier of our choice, unless instructed in writing to use a specific carrier. All shipments are from Ukraine. Special handling requests are subject to extra charge. International customers are responsible for any customs/duties fees incurred during the transit of their ordered items.

RETURN POLICY:
We want our customers to be happy with their purchases and aim to be fair and accommodating with regards to returns. But some items are non refundable (unless faulty) and these are listed below:
Made-to-order and non refundable products cannot be returned for any reason unless faulty. 

DAMAGED GOODS:
All items are carefully inspected and packaged prior to shipment. Please examine your order upon arrival for any damage. If items have arrived damaged, a replacement will be sent only if the damage is reported within 5 calendar days, and with proof of posting certificate from your Post Office, the original packaging is kept for inspection by the carrier, photos are provided of the damage. Please email contact@virtart.gallery within 5 calendar days to make a claim.

COPYRIGHT WARNING:
We protect and defend our copyrighted and trademarked works, including, but not limited to, drawings, blueprints, photographs, text, website, marketing materials, packaging, products, and designs. Unauthorized use of our copyrighted and trademarked materials is strictly prohibited.